Frequently Questions

Below are frequently asked questions, you may find the answer for yourself

To save your time and ours, please review our list of frequently asked questions before sending an email message. If you cannot find the answer to your question in our FAQs, please contact us and we will be happy to get back to you in the quickest time possible..

Which payment methods are accepted?

We currently only accept credit card payments and PayPal.

What are your shipping options and how long will it take?

United States: Free shipping, 2-7 business days
Other countries: $5.99 flat rate, 7-20 business days

How do I know if my order has been shipped?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

How do I use the activated charcoal powder for teeth whitening?

1. Dip a clean, wet toothbrush into the activated charcoal powder
2. Brush your teeth gently with the charcoal for 2 minutes
3. Let the charcoal sit and absorb the toxins from your teeth for 3-5 minutes for optimal results
4. Rinse your mouth with water and brush your teeth with toothpaste to get rid of any charcoal residue

We recommend using the product 7 nights in a row as an initial detox. Afterwards, you can continue using this product alongside your regular oral routine as much or as little as needed. Most people start seeing results after 2-3 uses.

Is activated charcoal powder dangerous for enamel and gum?

Activated charcoal powder is completely safe when used properly. The whitening properties of activated charcoal are from its ability to draw out and absorb impurities from your teeth and not from abrasion.

I have black particles stuck in my gums after using the activated charcoal powder. Is this normal?

Yes, this happens to a lot of people and you shouldn’t worry! Make sure to brush your teeth with toothpaste and rinse your mouth afterwards to get rid of any residue. Any residue leftover will fade away in a few hours.

How much activated charcoal powder should I put on my toothbrush for teeth whitening?

Just a little, only cover the tips of the wet toothbrush bristles.

Can I use activated charcoal powder on my teeth with braces?

Our finely milled activated charcoal is 100% safe to use with braces and generally does not leave spots. We recommend using the powder 2-3 times after removing your braces.

Can kids use the activated charcoal powder?

Yes! Our activated charcoal powder is safe for kids of all ages. The age when they start is up to you!

I am pregnant. Can I use the activated charcoal powder?

Yes! Our ingredients are all natural and organic. In comparison with other teeth whitening products that are full of chemicals, our powder is the safest alternative there is. Nevertheless, when pregnant, we recommend you consult your health professional for your peace of mind.

How soon can I see results from the activated charcoal powder?

Results differ from customer to customer. Some of our customers notice an immediate improvement, especially when teeth are recently stained. For others it is more of a gradual process. Our powder is made up of 100% natural and some organic ingredients and does not make your teeth whiter than natural white. It is not a chemical whitener, it has no bleaching ingredients. It works especially well with extrinsic stains on teeth caused by food, drink, tobacco. It is a natural alternative to chemical teeth whitening products. Certain foods and drinks stain teeth, just brush your teeth with our powder after.